Why the Best Employee Experience is Best Customer Experience – Growth Hackers we can say that the employee experience, which is affected by the actions of the management, in turn, affects the experience of the customers Google Takes Yet Another Run at E-Commerce—and Amazon – Bloomberg In the past, Google has tried emulating Amazon.com Inc.’s […]
An Upset Customer Tweeted at Delta Air Lines. Its Response Was the 1 Thing No Company Should Ever Do – Inc. It’s true, customer service people have a very difficult job. Almost always, if you work in customer service, when you’re interacting with a customer it’s because something went wrong. When things go wrong, it […]
How Domain Names Impact SEO – by Practical Ecommerce An exact-match domain name could get you on page 1 for those terms within a matter of weeks. But no more. I Used the ‘2 Question’ Rule to Cut 10 Hours of Meetings Every Week. My Productivity Has Doubled – Inc. We’re Slacking, emailing, texting, pinging, […]
