More Enhancement Nuggets in ShopSite v12 sp3

Gold NuggetsI previously covered the Little Enhancement Nuggets in ShopSite v12 sp3.  Now let’s cover some more of those smaller enhancements that sometimes are a big deal to merchants.

Email Newly Registered Customers

Now when new customers register at your store you have the option to send them a welcome email.  You can even have the email include a one-time use coupon.  Many merchants want their customers to register for easier repeat purchases and for marketing opportunities, but they don’t want to force the registration.  With a coupon that will be emailed to them for registering, you can incentivize them to register.

 

Automatic Email for Newly Registered Customers.

Automatic Email for Newly Registered Customers.

 

Export Reports to Microsoft Excel

ShopSite can give you reports on Sales, Abandoned Carts, Inventory, and many other items.  You can have graphs or display the data in columns like a spreadsheet.  When using the spreadsheet view you now have the option to export the data in MS Excel format.  This can be useful for future analysis or even getting the data into other systems.  Just click on the export link to send the report to your browser in Excel format.

Export to Excel

Export to Excel

When downloading, Excel may ask if you trust the source the data is coming from.  After clicking “Yes,” Excel will open the file with the appropriate headers and data.

Exported Data in Excel

Exported Data in Excel

100 Extra Product Fields

ShopSite has had 50 Extra Product Fields that merchants and designers can use for whatever they want.  For example, Google Product Search codes; special product attributes like shape, texture, or flammable; and even things such as states that this product can or cannot be shipped to.  You would think that 50 would be enough, but noooo!  We had some designers ask for even more, so now you have up to 100!  Customize to your hearts content.

Branded Back Office

We understand that most of our merchants only have one store, but there are a rising number of merchants that have more than one.  Sometimes they forget which store they are working on when they have multiple browser windows up.  To help them identify which store they are in we’ve added the ability to place a store logo in the ShopSite merchant interface.

Store Logo in Merchant Interface

Store Logo in Merchant Interface

To add your logo, from the main dashboard screen on the lower right click on the Configure Dashboard link.  Then scroll down to the Miscellaneous options section and upload your logo.

Summary

These are a few of the small enhancements that may be quite important to some merchants.  To see all the enhancements that are in v12 sp3, check out the new features page.

 

 

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Little Enhancement Nuggets in ShopSite v12 sp3

Yes, there were some big enhancements in ShopSite’s recent version 12 service pack 3 (sp3) release.  You have updates to the latest APIs/interfaces from Braintree, Worldpay, Pay with Amazon, and PayPal Credit.  You also have seven new responsive store themes for your shoppers on mobile devices and tablets.  But what about those less touted enhancements that for some merchants are more important than the big stuff?

Well, I’m here to give you the details starting with Product Review Comments.  ShopSite Pro’s Product Reviews are a wonderful thing.  They allow shoppers to see what others like or dislike about a product and they help with SEO ranking.  For the integrity of a review, the merchant is not allowed to modify what the shopper has entered.  But sometimes you want to clarify something the shopper has said.  Or, sometimes the shopper asks a question on the review and you’d like to be able to answer it.  Now you can!

In the merchant interface, you can select any review to respond to.  In the example below we answered a question that was part of the shoppers review:

review-comment

Merchant Review Comment

There are also a few more review enhancements.  Have you ever wanted to immediately see what the reminder email to complete a review looks like?  In the past you’d need to place a test order then wait the appropriate time period that you had set up to see the email.  Now, under the review config screen you just need to press a button!

review-email-test

Test Review Reminder Email

You’ll also note in the config above that you now have the option to not include the product image in the reminder email.  We had a few requests to add that ability.

And one last improvement to Reviews is in Other Information section of the Manage an Order screen.  You can cancel sending a review reminder, send one immediately, and if an email has already been sent, there will be an option to resend the review reminder email:

review-manage-order

Manage an Order (Other Information section)

Small but nifty enhancements to ShopSite Pro’s Product Review feature in v12 sp3.

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