ShopSite

ClickPay

The ClickPay service provides complete online credit card processing and merchant accounts from a single service provider. You can open a ClickPay merchant account by calling +1 212 514 7248, or by using the sign-up form available at the ClickPay site.

Getting Started

Follow the steps below to get started with ClickPay. You must complete all the steps before you can use ShopSite and ClickPay to process payment cards in real-time.

  1. Contact ClickPay or use the sign-up form at the ClickPay site to apply for a credit card processing account.
  2. Wait until you receive your merchant account information by e-mail.
  3. Fill in the fields in the ShopSite ClickPay Settings screen as explained below.
  4. Begin processing transactions.

Setup

From the Commerce Setup screen, select Payment, then click the ClickPay radio button and click on Configure Processor. You will see a screen with the following fields:

Merchant Host The name of the ClickPay server that will process your transactions
SK Host The name of the ClickPay server that will process your transactions
Mall ID The ClickPay Mall ID that was given to you by ClickPay
Currency The Currency code you chose with ClickPay
Store ID The ClickPay Store ID that was given to you by ClickPay
Display Error Details Check this box only when setting up a new ClickPay account and making test purchases. If there are any problems with the transactions, the customer will see details about the error. Hopefully that customer is you just making test purchases. Turn this option off when you are ready to accept real transactions.

Fill in the proper values, click the Save Changes button, and you're all set.

How ShopSite Works with ClickPay

When ShopSite is using ClickPay and an order is placed, the credit card information is sent to the ClickPay server. The server checks to see if the card is authorized to charge the amount indicated and sends back information -- no actual charges are executed. If the card is authorized, ShopSite stores the transaction information in the orders database under Ordering Instructions.

If there is an error in the transaction, ShopSite displays an error screen to the customer and invites the customer to correct the errors (if possible) or to notify the seller.

Viewing

Viewing orders is unchanged except that ClickPay data is stored in the Ordering Instructions field of the orders database and is visible when viewing orders. The information begins with *CPAY_AUTH*.

Billing

Once you set up ClickPay as your store's credit card processor, you'll see a Bill Order button on the Orders screen. Select one or more credit card orders and click this button to send a payment request for those orders to the ClickPay server.

Again, if the request succeeds, the information returned by the server is appended to the earlier information in the Ordering Instructions field. The information begins with *CPAY-BILL*.

If an error occurs, an error screen with further information is displayed.

Testing

You can do some testing before going live, either by using the default settings on the ClickPay Settings screen, or by using your ClickPay account information. Note that address verification will not work on test accounts.

  1. On the ClickPay settings screen, either enter your ClickPay account information, or click the Reset to Default button. The Reset to Default button sets a Merchant ID and Merchant Password that works for testing the software and the connection with the ClickPay server.
  2. Go to your store and purchase a product using a credit card. For test purposes, you can use a Visa credit card number of 4000 0000 0000 0010.
  3. After you see the screen receipt from ShopSite, go to the Orders screen in ShopSite, select the order you just made, and click View Order.
  4. You should see a line with the words *CPAY*: transaction#: under Ordering Instructions.
  5. Press OK to return to the Orders screen.
  6. Select the order again and click Bill Order. You should see something like:

    7. Order Name Company Amount Status
    1237 Typical Shopper Open Market 1.00 Billed

  7. Return to the main Orders screen, select the order, and click View Order again. The Ordering Instructions line should now contain *CPAY-BILL*

If you get these results, you can be sure that the software is working correctly and that the ClickPay client program was able to reach the ClickPay server.

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