Service Pack 2 (sp2) for ShopSite version 14 was recently released. It has a number of big feature additions such as PayPal Commerce Platform and more support for international character sets via UTF-8. For this post, I’d like to talk about a small but potentially significant enhancement for merchants that receive orders outside the US and Canada.
ShopSite allows the merchant to let a shopper select their state or province either via a text box or pull-down menu. Some payment gateways and real-time shipping methods like (USPS, FedEx, UPS, etc.) want the US state or Canandian province in a very specific format so in this case, ShopSite requires the pull-down menu to be used. This works great for shoppers in the US and Canada but if a shopper is located in another country the merchant will need to either add all the potential provinces for that country or have a pull-down option of “none” or “not applicable” (real-time shippers are less strict for some fields in other countries).
In sp2 ShopSite allows the merchant to have ShopSite switch automatically to a text entry box when using pull-down menus and there is no state/province defined for that country. Another improvement is that previously ShopSite would display all States and Provinces in the pull-down. Now, ShopSite knows what states/provinces belong to what country.
That’s it, this feature is now active. For new stores, ShopSite has already organized states under US and provinces under Canada.
The “=United States;US” indicates the country and 2-digit code. All states for that country are then listed immediately below. Likewise, here is how Canada is set up:
As mentioned above, for new stores these are already filled in for the US and Canada. If you have upgraded you’ll need to add “=United States;US” and “=Canada;CA” in the appropriate spots. A merchant in the UK, Europe, or other countries can do the same thing for their provinces. It is a simple but potentially very useful feature.